Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when contacting Frank & Son Landscaping by telephone, email, or other communication methods.

This information may include:

• Your name and contact information.
• Your email address and telephone number.
• Your property or project location.
• Details about your landscaping project or service request.
• Other information you choose to provide when communicating with us.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and general website usage information.

2. How We Use Your Information

Information collected through our website or communications may be used to:

• Respond to questions and service inquiries.
• Discuss landscaping projects and prepare estimates.
• Communicate about scheduling and requested services.
• Provide customer support and respond to requests.
• Improve our website, services, and customer experience.
• Monitor website traffic and understand visitor activity.
• Protect our website and prevent fraudulent or unauthorized activity.

We do not use information collected through our website to sell personal information to third parties.

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and measure website performance.

We use Google Tag Manager to manage website tracking technologies. Depending on the services configured through Google Tag Manager, information may be collected by analytics or other third-party services, such as Google Analytics.

These technologies may collect information such as:

• Pages visited and interactions with website content.
• Approximate geographic location based on IP address.
• Browser and device information.
• Time spent on the website and general navigation activity.
• Referral sources and website traffic information.

You can manage certain cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Our website may also provide a cookie preference notice that allows visitors to accept or decline optional cookies. The operation of this preference depends on the website's configured consent and tracking settings.

4. Third-Party Services and Links

Our website may use or link to third-party services such as Google Maps, Google Analytics, social media platforms, and other external websites.

These third-party services may collect information according to their own privacy policies and terms. Frank & Son Landscaping does not control the privacy practices, content, or security of external websites.

We encourage visitors to review the privacy policies of third-party services they access through our website.

5. How We Share Information

Frank & Son Landscaping does not sell personal information collected through this website.

We may share information when reasonably necessary to operate our business, provide requested services, work with service providers, maintain website functionality, or comply with applicable legal requirements.

Service providers that support our website or business operations may process information on our behalf. They are subject to their own applicable privacy and security obligations.

6. Information Security

We take reasonable measures to protect information provided to us against unauthorized access, misuse, disclosure, or loss.

However, no website, electronic communication, or method of storing information can be guaranteed to be completely secure.

7. Information Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, fulfill legal obligations, and resolve disputes.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Children's Privacy

Our website and landscaping services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website. If you believe a child has provided personal information to us, please contact us so we can review the matter.

9. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding personal information, including the ability to request access to, correction of, or deletion of personal information we maintain about you.

You may also contact us with questions about information you have provided or request that we stop using it for certain purposes, subject to applicable legal requirements.

To submit a privacy-related request, contact us using the information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, or applicable requirements.

Any updates will be posted on this page along with a revised effective date.

11. Contact Us About Privacy

If you have questions about this Privacy Policy or how your information is handled, please contact Frank & Son Landscaping.